Terms of service
Last updated: August 14, 2026
These Terms of Service govern the use of the durzio.com website and the purchase of items from Durzio. By placing an order or using this website, you confirm that you have read, understood and accepted these terms.
Seller Identification
Durzio is operated by PRISMA LAUREADO — UNIPESSOAL LDA, VAT (NIF) 519075161, based in Quinta do Conde, Portugal. For any questions, contact us at info@durzio.com or via WhatsApp (+351 935 073 317), Monday to Friday, 12:00–18:00.
Products and Authenticity
- All items are new and 100% authentic, sourced from official channels in the European market.
- We strive to ensure the accuracy of product descriptions and images. Due to different screen settings, actual colors may vary slightly.
- Before shipping, every item is inspected by our team to confirm its authenticity and condition.
Orders and Payment
- By placing an order, you confirm that you are purchasing the items at the price shown at the time of checkout.
- We accept the payment methods presented at checkout. All prices are shown in Euros (EUR) and include VAT.
- We reserve the right to refuse or cancel orders in the event of unavailability, pricing errors or suspected fraud, with a full refund of any amount charged.
Shipping and Delivery Times
We work with in-stock and pre-order items, with delivery times and costs described in our Shipping Policy.
Returns and Refunds
We follow a final-sale policy, with returns exceptionally approved only for defective or incorrect items. Full conditions are described in our Returns and Refunds Policy.
Intellectual Property
All content on this website (including text, images and design) is the property of PRISMA LAUREADO — UNIPESSOAL LDA or its respective holders and is protected by intellectual property rights. Unauthorized copying, distribution or use of this content is prohibited.
Privacy
Your personal information is handled as described in our Privacy Policy.
Limitation of Liability
- We are not liable for delays or impossibility of performance arising from force majeure.
- We assume no liability for indirect losses resulting from the use of this website.
- These limitations do not affect the rights granted to you as a consumer by Portuguese and European law.
Governing Law and Dispute Resolution
These terms are governed by Portuguese law. Any dispute shall be settled by the competent courts in Portugal, without prejudice to the possibility of resorting to consumer alternative dispute resolution mechanisms and the Electronic Complaints Book.
Changes to These Terms
We reserve the right to modify these terms at any time. The terms in force will always be published on this page.